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[Singing] "Got to buy some dinner tonight." Hi.
James from EngVid. So what are we doing?

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We're going to talk about shopping today. As
you can see, I have to go shopping because

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our budget -- we usually have a big magazine,
and I'm down to this poor little piece of

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paper. But my dinner is on, so
why don't we go to the board.

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Now, ladies and gentlemen, boys and girls,
something we have to do wherever you go. You

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do it in your own country. We do it here.
What I'm going to teach you is the vocabulary

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for basic shopping. So there -- we have two
other videos on engVid that talk about shopping

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and specific things. You can go and watch those as well.
I recommend you do. But for

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now, just so you can go into a store anywhere
that they speak English and get what you want,

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when you need it, the way you want it,
we're going to do this lesson right now.

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So the first thing you want to do is -- well,
you want to know if it's on sale. "Sale" means

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"cheaper price". So that's what we mean, "is
it on sale?" The first thing you can ask,

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like, "Do you have anything on sale?" For
instance: Club Savings. All these foods are

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on sale. Regular price 20, now 17. I'm saving money.
So "sale" really means -- s-a for "save".

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You're saving money because you're going to
pay less than the actual, original price.

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Which leads me to the next word: "price" and "cost".
For some of you guys you're like,

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"We know these things." But it's actually
using it properly or effectively. You can

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say, "How much does it cost?" which is different
than "price". They're similar -- not same.

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"Cost" means "what do I have to give you".
"Price" is what -- what the actual money is.

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So you can say, "How much does this cost me?"
Maybe two hours. And I'm using it differently

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than price. So similar -- not same. So what
is the "price"; what is the "cost". And they

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will tell you how much money you
have to give them, okay? Cool.

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That comes with the word "pay". When you have
a price or cost and you give them money, you

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must "pay". I work in an English school, and
people have to "pay". That means, "Give the

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money." But you can give not just money, but
different things in different forms. So one

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of the things we can do is, we can use our credit cards.
Everybody -- not everyone. A

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lot of people have it if you're over 18 -- piece
of plastic that you give, and they say, "This

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is worth this much money, and you can use your
card to pay with it." Okay? Visa, American

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Express, MasterCard -- these are credit cards.
Debit. In North America, we're in love with

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our debit cards. It's a card that you get
from your bank that has direct access to your

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account. So not like a credit card where the
bank is lending you some money or letting

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you take some money for now, and you pay it back.
That's the "credit card". Debit is right

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in your account, so if you have $500, they
literally -- oh, sorry, "literally" means

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"really", "in reality", or "actually" -- take
the money out of your account. So you can

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use either debit or credit to pay. And
my favourite, favourite of everyone's

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-- I don't have any: cash. Cash. Money. The
old fashion way of doing things, right? Give

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them the money -- transaction done. "Transaction"
is when you do business. You "transact" because

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one thing goes to another. You get product;
they get money. It's a "transaction", okay?

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Taxes. Every country has them. In some countries,
like England -- where they speak the Queen's

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English -- taxes are included. So if it says $15, it's $15.
But folks, I live in Canada.

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And what you see is not what you get. $15
becomes $16.50. $100 becomes $115. $1,000

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is -- $1,150. That's right. Our taxes are not included.
So when you come to America

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or Canada, be careful because you might actually
have to pay taxes. You see this, "Incl.":

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"taxes included". It will be taxes -- it's good.
It means price -- what you pay. Most

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of the times, you won't see anything, and
it means "add more money". "Taxes" are what

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the government gets -- okay. Understand this.
It's what the government gets for you buying

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something because they want
their money, too. Anyway.

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So this is the first thing. You come in, and
if you can see, Mr. E is 50% off. He's on

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sale. Because I hate the damn worm, I'm trying
to get rid of him. So you want him? He's yours.

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Anyone of you come to EngVid, leave a comment,
"I'll buy the worm." We'll send it to you.

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Anyway. I told you. So that's it. That's the first thing.
When you go in, you want to check

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if it's on sale, what's the price or the cost, how
can you pay, and if there are taxes included,

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or can you get away with taxes, right? You
might say, "Hey, look, if I pay cash, can

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I pay -- can you do something with the taxes?" Shh!
I didn't tell you. More than English,

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people. I teach you more than English. Next,
before you actually pay for it -- right?

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We found what the price costs. We're going
to look at the product or the thing we want,

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okay? That's why we have a box with a bow.
It's what I want -- maybe a camera, maybe

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a watch, a new shirt: That's what's in the box.
So here's what we want to look at -- things

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about it. For instance: What style? Because
when you buy something, maybe you want it

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this style. Or you want a polo shirt, you
know, something with a nice collar around

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it. So you can say, "style" or "kind" or "type", right?
"What type of shirt do you like?" or

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"What kind of jeans do you like?" "I like
blue jeans." "I like black jeans." "I like

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ballet pants." What "type" or what "kind"
or what "style". These three words can be

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used together, right? "He likes hip hop style."
"He likes classic kind of music", or "type".

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The next: "size". I'm not a big guy. I know
I appear bigger on TV, but in reality, I'm

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tiny, much like the worm. Anyway. Size. But
you can get big. You can get small. You can

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get medium size. So in North America, you'll
see this: "S", "M", and "L". That's "small",

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"medium", "large" -- they're the basic sizes.
Then there is "extra large" and "extra small",

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but basically, you'll find those three everywhere.
And finally, colour. You'll notice I have

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"colour" and "color". Why? Because in the
United States -- and I know we have a lot

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of people there. Hi, people in the United States.
"Color" is spelled without a "u",

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but in Canada and Britain, they spell it with
a "u": "colour". So what colour? Maybe you

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want -- I'm kind of monochromatic, which means
"only one colour". I've got black watch, black

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shirt, black necklace, black pen, okay. Maybe
you want red or black -- different colours,

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okay? So these are the
things you can change. Other

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things -- because these are parts you can
change on the product -- features: not exactly

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the same. A "feature" is what something has.
Cars have features. A car might have automatic

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steering, or it might be manual or -- it's
automatic and manual. Sorry. There you go.

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It might be manual or automatic. These are features.
It's not these things here. What

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they do is what it has in the car -- four
doors, two doors. It has four-wheel drive.

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Benefits. After someone told you the features
about something, if you're buying a camera,

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it goes -- it has automatic shutter, it's got
sound reduction, what have you. You might

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go, "So what? What does that do for me?" And
then go, "Okay, here is the benefit." This

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is what -- because "bene" means "good". "This
is why it's good for you." "Automatic noise

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reduction" means you can get rid of all the outside noise.
"Oh, very good. Very interesting,

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yes?" Okay, and that's why we do that. So
you can say to somebody, "What are the

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features on this product? What are the benefits to me?
Does it come in this size, this style,

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or this type of thing? And what size is it?" See?
You get information so you can get exactly

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what you want. And if you're
very smart -- remember we talked

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about "sale"? We can talk about "discount".
You can say, "If I buy five of these, can

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I get a discount?" It's not the same as "sale".
This is different. It's because I'm doing

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something, I want to get another benefit. I'm
giving you more money: Give me more money.

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I'm going to save you money, son.
I told you. Okay.

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And if there is something wrong -- maybe there
is a little scratch. A "scratch" is a little

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cut on the product. You can go, "I want a discount.
Look, it's not perfect. It's not

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100 percent -- change the price for me." See?
If you don't get a sale, go for the discount.

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We have talked about the -- Mr. E on sale. We
have talked about the product, how to change

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it to make it ours -- modify it for ourselves.
We're individuals, after all. Now, finally,

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please come again. If you've ever watched The
Simpsons -- Apu, I love you, man. I really

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do. "Come again" is his favourite thing. You're leaving.
Don't leave without these things.

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That's why it's basic shopping, but this is like,
guerilla shopping: You want to get everything

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you need. What do I mean by that? Well, first
things first, if you buy something expensive

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-- like, this marker, it doesn't matter. But
if I buy a new laptop, I want a warranty.

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A "warranty" is basically the company saying,
"If anything is wrong when you leave the store,

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we will fix it. We will make it okay. No problem."
Some people go, "I don't care." And then they

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go home, they open it up. It doesn't work. And
the company goes, "No warranty? Your problem;

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not ours." So you should say -- if it's an
expensive thing, like a camera, or a new cell

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phone, or, you know, iPod, "What's the warranty?"
Because they will tell you, "For one year"

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-- or even a car. They'll say, "One year,
six months: We will protect you. We promise

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to make sure everything is okay, no problem for
you." So you go, "Does this have a warranty?"

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Next: "Warranty" is for the product, but every
store has what we call a "return policy".

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Some stores will say, "Hey, the product has a
warranty, but we won't give you your money

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back. You have to talk to the person who made
the product." Yeah. Right. You're like, "But

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I'm protected." For the product. By the company.
But the store that sells it might just say,

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"Our return policy is 'no money back'. No money.
Our money, not yours." So you want

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to check, "Do I get my money back if there is
a problem?" or "Do I have to get a receipt?"

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Not a receipt, a -- they have this little piece of paper.
They go, "credit note". Which

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means, "No money for you, but you can buy
anything in the store." It's up to you. Maybe

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it's okay, if you know you're going to use it again.
If not, don't go for credit note.

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But if you want to get a good return policy
and a warranty, the one thing you must leave

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with, you must never, ever forget, and this
is the most important part of the lesson:

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Keep your receipt. No receipt? No return policy,
no warranty, and all these other things are

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no good. So I'm going to
wrap this up because now you

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should be going, "time to go shopping", okay?
If you're in my country, do so... or in any

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country that speaks English, okay? So very
quickly, ask for a sale -- if there is a sale

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on the product. Check out the price or the cost.
You can ask. They'll tell you. And I

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said "quickly", so listen and focus. "How
can I pay?" "Cash, debit, or credit?" It's

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the modern world. You never know. "Are the
taxes included or not included?" "Do I have

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to pay extra money for this?" "Is it 15 or
20?" "My package -- can I make it small, big,

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large?" "What are the benefits?" "What are
the features?" And finally, "Give me my damn

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receipt." So I've got to go.
Mr. E, see you later. Once

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again, I want you to come to -- where? Favourite
website" www.engvid.com, "Eng" as in "English,

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"vid" as in "video". Where you'll see me and Mr. E -- sorry.
Come again, please. Come again.

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Bye.