A guest whisperer is a hospitality professional who excels at understanding and connecting with guests on a deeper level. They have exceptional communication skills and can anticipate and fulfill guests’ needs and preferences before they even express them. ... [مشاهده متن کامل]
یک حرفه ای مهمان یاری است که در درک و ارتباط با مهمانان در سطح عالی است. آن ها مهارت های ارتباطی استثنایی دارند و می توانند نیازها و ترجیحات مهمانان را پیش بینی کرده و حتی قبل از بیان آن ها، برآورده کنند. For example, a guest might say, “The guest whisperer at this hotel knew exactly what I wanted without me even asking. ” A hotel manager might commend their guest whisperer by saying, “Our team member Sarah has a natural talent for connecting with guests and making them feel heard. ” A hospitality consultant might advise, “To become a guest whisperer, practice active listening, empathy, and emotional intelligence. ”