"TQM" مخفف چه کلمه هایی هست ؟

Total  Quality Management

the involvement of all of a company's managers and employees in making sure that its products and services are all of a high standard and exactly as designed

مشارکت همه مدیران و کارکنان یک شرکت در حصول اطمینان از اینکه محصولات و خدمات آن همگی از استاندارد بالایی برخوردارند و دقیقاً مطابق با طراحی هستند.

They are introducing new programs for improvements, similar to the total quality management (TQM) approaches of preceding decades.

Source:
TOTAL QUALITY MANAGEMENT - Cambridge English Dictionary